AI implementation consultancy Outsourcing teams across Southeast Asia

AI implementation for outsourcing teams across Southeast Asia.

We help BPO and creative/design outsourcing firms deploy copilots, workflow automation, and knowledge systems that improve quality and delivery speed—fast, safely, and with practical governance.

Fast to deploy Pilot in 2–3 weeks, with a clear path to production.
Multi-client ready Client separation, permissions, and auditability built in.
Measured quality Evaluation and monitoring to prevent drift.

What we implement

Focused on outsourcing realities: tight SLAs, multi-client delivery, onboarding speed, and quality control.

AI for Customer Support & CX Operations

Copilots and automation that help agents respond faster and more consistently—grounded in client knowledge and quality standards.

  • Suggested replies grounded in client KBs
  • Ticket summarisation, classification, and routing
  • Real-time QA for tone and compliance

Back-Office Workflow Automation

Automate repetitive, SLA-bound tasks with human-in-the-loop controls and auditability.

  • Document extraction, validation, and routing
  • Email triage and structured handoffs
  • Approvals, fallbacks, and audit trails

Creative & Design Ops AI

Increase creative throughput while maintaining client-specific brand consistency across accounts.

  • Brief summarisation and production checklists
  • Brand guideline QA and consistency checks
  • Metadata tagging and content organisation

Knowledge Systems for Distributed Teams

Retrieval systems that make information accessible, accurate, and permissioned—without leaking across clients.

  • Multi-client knowledge separation
  • Search across documents, briefs, and guidelines
  • Versioning and governance for shared content

Governance & Safety

Practical controls for privacy, client data separation, and risk—aligned to how outsourcing teams operate.

  • PII-safe processes and access controls
  • Evaluation pipelines and change control
  • Operational monitoring and incident playbooks

Rapid Pilot (2–3 weeks)

A focused prototype that proves value quickly, paired with a concrete path to production.

  • One high-value workflow
  • Baseline and success metrics
  • Production rollout plan
Let’s scope a pilot →

Simple. Fast. Measurable.

We start small, prove value quickly, and scale across client accounts with governance in place.

  1. 01

    Choose one high-value workflow

    Map the workflow end-to-end, define measurable success criteria, and align on constraints.

  2. 02

    Prototype in 2–3 weeks

    Build a focused pilot integrated into real workflows, with baseline and success metrics.

  3. 03

    Deploy with monitoring and governance

    Add permissions, client separation, evaluation, logging, and safe fallbacks.

  4. 04

    Scale across clients and teams

    Expand to adjacent workflows and accounts with repeatable patterns and change control.

Why AI in outsourcing now

Outsourcing margins and client expectations are tightening. AI is becoming a differentiator in delivery and in RFPs.

Margin pressure and higher SLAs

Teams need improvements in speed and consistency without adding headcount.

Complex client requirements

Multi-client delivery demands separation, permissions, and repeatable controls.

AI-enabled delivery is winning bids

RFPs increasingly expect modern automation and measurable quality management.

Get a workflow assessment

In a short call, we’ll map 1–2 high-impact workflows and suggest a practical pilot plan.

Contact us

About Atlas

We implement AI for outsourcing teams across Southeast Asia, with deep experience in BPO operations and creative/design outsourcing delivery.

Built for outsourcing constraints

Multi-client delivery, SLAs, quality control, and onboarding speed.

Fast, low-overhead delivery

Small pilots, clear milestones, and a path to production.

Client-ready governance

Permissions, separation, audit trails, and monitoring.

Typical engagement

  • 1–2 high-impact workflows
  • Integrated into your existing tools
  • Evaluation + monitoring from day one
  • Client data separation and access controls
  • Handoff docs + training

Start small and expand across accounts—without betting the business on a big, risky program.

Meet the team

Get a workflow assessment

Tell us what you’re trying to improve. We’ll reply with clarifying questions, suggested next steps, and a practical path to a pilot.

Response time Usually within 1 business day
Working style Fast, collaborative, documentation-driven

We’ll only use your details to respond to your enquiry.

This form opens your email client.