Agent copilots grounded in client knowledge
Suggested replies, summaries, and next steps backed by your client KBs.
- Citations and “show your work” responses
- Role-based permissions across accounts
- Structured escalation and handoffs
Industries Outsourcing across Southeast Asia
Built for outsourcing delivery, not generic “AI transformation”.
Outsourcing SMEs operate with tight SLAs, multi-client delivery, and high-volume workflows. We implement AI that fits those constraints and improves quality and throughput.
We serve teams across Southeast Asia. We also have deep experience supporting teams in the Philippines, the region’s largest outsourcing hub.
BPO & Customer Support Outsourcing
Reduce handling time, improve consistency, and scale quality across client accounts—without adding overhead.
Automation for triage and routing
Classification, tagging, routing, and templating to keep queues moving.
- Human-in-the-loop approvals where needed
- Safe fallbacks for edge cases
- Operational dashboards and monitoring
Quality and compliance checks
Consistency checks for tone, policy, and compliance expectations.
- Sampling + automated QA assistance
- Change control for prompts and policies
- Auditability for client reassurance
Creative & Design Outsourcing
Increase throughput and reduce rework while protecting client-specific brand guidelines.
Brief-to-production acceleration
Summaries, checklists, and structured requirements to cut clarification cycles.
- Brief parsing and requirements extraction
- Asset naming and metadata consistency
- Reusable production templates
Brand guideline QA
Automated checks to catch guideline violations early.
- Policy and guideline retrieval
- Client-specific rule sets per account
- Documented review trails
Knowledge systems for creative teams
Find the right source material quickly across briefs, decks, and libraries.
- Fast search across shared drives and docs
- Versioning and governance to prevent drift
- Onboarding support for new staff
Want this mapped to your workflows?
We’ll identify 1–2 high-impact opportunities and suggest a pilot plan.